For any ongoing disruption to your journey, please check the National Rail website for more information
Upcoming strikes
Refunds
If you are affected by industrial action or disruption and decide not to travel, you can always request an instant refund online by following our step-by-step guide which explains how to use our refund system
Ticket validity arrangements
CrossCountry strike only – 3 October 2025
We have not yet been provided with any ticket validity arrangements in relation to the ASLEF industrial action in October. Please check back closer to the date.
If you’d prefer not to travel, you’re still entitled to request a full refund for your entire booking.
London Underground strike only – September 2025
We were not made aware of any ticket validity arrangements or advice to provide to customers in relation to this industrial action, prior to it starting. If you decide/decided not to travel due to this disruption, please contact us for a refund.
For general disruption updates, check the National Rail industrial action page. For advice specific to the London Underground, visit TfL’s strike page.
| Date Range | Ticket Validity |
|
Sunday 9 February 2025
|
Valid on Saturday 8 February 2025 or up to and including Tuesday 11 February 2025 |
This applies to customers completing their rail journeys wholly with Avanti West Coast, as
well as journeys with Avanti West Coast and connecting operators.
Travel within London: Customers presenting magstripe National Rail tickets (Singles, Returns or Season Tickets) for journeys across London are permitted to travel on TfL services (bus, Tube, tram or DLR) on reasonable routes only, on the days of the National Rail industrial action only. Please note if your ticket is for a journey that includes crossing London it will not be valid on London Underground services on an alternative date.