Upcoming strikes
The RMT Union has announced that industrial action will impact Avanti West Coast services on every Sunday from 12 January to 25 May 2025. For more details, please refer to this link.
More information can also be found on the Avanti West Coast website.
At this time, no further industrial action from other operators has been announced. Should any updates arise, this page will be updated accordingly.
Refunds
If you are affected by industrial action and decide not to travel, you can always request an instant refund online by following our step-by-step guide which explains how to use our refund system
Ticket validity arrangements
If you hold a ticket dated on a strike day falling within the date ranges above, you can use it as-is on a number of alternative days. You do not need to replace your ticket or re-book.
This policy applies to tickets where any leg of the journey involves travelling on an affected trains.
| Date Range | Ticket Validity |
|
Sunday 9 February 2025
|
Valid on Saturday 8 February 2025 or up to and including Tuesday 11 February 2025 |
This applies to customers completing their rail journeys wholly with Avanti West Coast, as
well as journeys with Avanti West Coast and connecting operators.
Travel within London: Customers presenting magstripe National Rail tickets (Singles, Returns or Season Tickets) for journeys across London are permitted to travel on TfL services (bus, Tube, tram or DLR) on reasonable routes only, on the days of the National Rail industrial action only. Please note if your ticket is for a journey that includes crossing London it will not be valid on London Underground services on an alternative date.