Split ticketing is a great way to save money on train travel by buying separate tickets for different parts of your journey rather than one single ticket. But sometimes, it can cause confusion about how to use your tickets. Here’s how to navigate your journey smoothly when using split tickets:
When you buy split tickets, you’ll usually get several tickets that cover different sections of your trip. Your booking confirmation email will include these, often as a PDF.
If you booked E-Tickets, check the last page of your PDF for important travel instructions.
If you booked Ticket on Departure (printed at the station), refer to your itinerary in the confirmation email.
Split tickets sometimes require changing trains at one or more stations. Your tickets or itinerary will show where you need to change.
If your itinerary lists a station as a calling point (a station where the train stops), you don’t need to change trains there unless the itinerary explicitly says so.
Only change trains at stations where the itinerary requires it.
You’ll need all your tickets for the journey. Train conductors will check them, so keep them handy.
If you’re using paper tickets, keep them in order to show your full journey.
If using e-tickets, make sure you can access all parts of your journey on your device or printed pages.
Make sure you board the trains specified on your tickets. Don’t assume that the first train you see going in the right direction is the one you should take.
Check the train times and train numbers on your tickets or itinerary to avoid mistakes.
If your tickets split at a station, only change trains if it says you need to. Otherwise, stay on board.
If you’re confused at the station or on the train, ask station staff or the conductor for help. Show them a copy of your itinerary (your email confirmation) so they can understand your planned route. They’re used to seeing split ticket bookings and will usually be happy to guide you.
Split tickets are only valid on the specific trains and times shown on your itinerary. Don’t board the wrong train. If you miss a change or take a different route, your tickets may no longer be valid and you could have to buy new ones.
To avoid issues:
Arrive at the station in plenty of time
Check departure boards for platform numbers
Follow your itinerary closely
Split tickets can offer great savings, but understanding your itinerary is key to a hassle-free journey. Keep this guide handy for your next trip, and enjoy the ride!